At Dream Smooth, we are dedicated to giving our customers the opportunity not only to have Original products, but also replicas of the best possible quality, or customized garments made by us. But that's not all, we also sell used or new garments. This ensures accessibility to all possible price points for people looking for everything from the most affordable to the most premium. But the question is, "How do I know which ones are Original, Custom's, Replicas, or if they are new or used?" We will explain how we manage quality in our system and how we specify the qualities.

Quality: Custom's

These garments are characterized by being made by us. They are not original Ralph Lauren, IT IS NOT REGISTERED AS AN ORIGINAL BRAND OF OURS, nor is it specified that it is associated with Ralph Lauren or any of its sponsors, nor are they from external producers. They are 100% made in Colombia (where we reside). We do everything possible to make each custom garment comfortable and with details never before seen in another store, to make them feel much more special and unique. To find out if a garment is custom, go to the - CATALOG section, then to - CUSTOM and you will be able to identify which polos are custom. In any case, in the description of each CUSTOM product, it will explicitly state that it was designed by Dream Smooth, or that it is a CUSTOM polo.

Quality: Replica

These garments are characterized by being made in external factories not related to Ralph Lauren. ALTHOUGH THEY ARE REPLICAS, at Dream Smooth we always seek the best possible comfort and quality in embroidery and fabric. The replicas we offer will always do their best to replace original polos in a more accessible way (we also have USED replica polos available which are more affordable and will be explained in the last articles on this page), without detracting from the visual essence of an original. To find out if the polo you are looking for on our page is a replica or not, you need to see that the description does not contain "original," "replica," or "custom." Replicas are not specified in the description; a replica on our website only appears with the polo information but without the affirmation of being original or custom. And the approximate value for this quality, to truly realize if it is a replica or not, is between $50 to $60 USD.

Quality: Original

These garments are characterized by being 100% original from Ralph Lauren stores (they can be either new or used, which is clarified in the final articles on this page on how to identify new or used items). To identify if they are original, you need to read the descriptions of these products, as it will state that they are 100% AUTHENTIC or ORIGINAL.

Quality: Used

These garments are characterized by having been used previously. In the "used" quality category, both original and replica qualities apply, which are also specified as in the aforementioned articles to determine if they are original or replica. To identify if the garment you are looking for on our website was previously used, the description should state whether it is used or new, or what condition the garment is in. Also, through the product image, you will notice if it has new tags or not, or if it has any noticeable wear and tear.

Quality: New

These garments are characterized by never having had an owner and by having original sales tags from Ralph Lauren, as well as replica tags. Some polos, like the original Ralph Lauren ones, may have a condition system, which does not mean they were previously used, but rather that many Ralph Lauren garments with old tags were kept in deadstock for a long time and may have minimal wear due to the passage of time. To determine if the garment is new, the product description will state: "new with tags," "condition: 10/10," or "new with tags in 10/10 condition."

The product quality system will apply to each product listing starting April 2, 2026, to ensure customer understanding of what they are purchasing. Products prior to this date will not be eligible for refunds using this system as a basis.